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How to Get a Job in Hospitality: Tips for Working Holidaymakers

Australia’s thriving tourism industry offers plenty of job opportunities for working holidaymakers, particularly in hospitality. Whether you’re looking to fund your travels, gain new skills, or simply experience Australian culture, hospitality roles can be an ideal option. With the country’s relaxed attitude towards temporary and seasonal workers, it’s no wonder that many travellers choose to work in hospitality during their stay.

In this guide, we’ll explore practical tips for working holidaymakers to help you land a job in hospitality, whether you’re looking to work in a café, hotel, restaurant, or bar.

1. Understand the Australian Hospitality Job Market

Before you begin applying for jobs, it’s important to familiarise yourself with the Australian hospitality industry. The sector is one of the largest employers in the country, with a high demand for staff in both cities and regional areas. Popular destinations such as Sydney, Melbourne, Brisbane, and coastal tourist spots are always in need of seasonal staff, especially during the summer months.

As a working holidaymaker, you’ll find plenty of opportunities for roles such as:

  • Waitstaff (café, bar, or restaurant)
  • Bartenders
  • Hotel receptionists
  • Kitchen hands
  • Housekeepers
  • Event staff

Hospitality jobs in Australia are often casual or part-time, which suits many travellers who want to keep their schedules flexible.

2. Get Your RSA and Other Necessary Certifications

One of the key requirements for working in hospitality, especially if you’re interested in bar or waitstaff roles, is obtaining your Responsible Service of Alcohol (RSA) certification. The RSA is mandatory for anyone serving or selling alcohol in Australia and must be completed before you can start working in bars, restaurants, or hotels that serve alcohol.

Each state in Australia has its own RSA requirements, so it’s essential to check the rules in the state where you’re planning to work. RSA courses are easily accessible online or in person and typically take only a few hours to complete.

In addition to the RSA, some employers may require other certifications, such as:

  • Food Safety Certification (for kitchen roles)
  • First Aid Certification (helpful for hotel or event roles)

Obtaining these certifications in advance will make you a more attractive candidate to potential employers.

3. Prepare a Hospitality-Focused Resume

When applying for hospitality jobs in Australia, it’s essential to tailor your resume to highlight your relevant experience and skills. Even if you don’t have direct hospitality experience, focus on transferable skills like customer service, teamwork, communication, and multitasking.

Here are some tips for creating a hospitality-focused resume:

  • Include a strong professional summary that highlights your enthusiasm for working in hospitality and your key skills.
  • List any relevant work experience, such as previous roles in restaurants, cafes, or customer service positions. If you have experience working in high-pressure or fast-paced environments, be sure to mention this.
  • Highlight soft skills such as communication, problem-solving, and the ability to work under pressure, which are highly valued in hospitality.
  • Include certifications like your RSA, food safety training, or first aid qualifications.

If you’re applying for a bar or waitstaff position, including references from previous hospitality jobs can boost your credibility.

4. Use Job Search Platforms and Recruitment Agencies

Finding a hospitality job in Australia is easier with the right tools. Many job search platforms and recruitment agencies cater specifically to working holidaymakers and travellers. Here are some useful resources:

  • Seek and Indeed: Australia’s largest job boards, with plenty of listings for hospitality roles in all regions.
  • Jora: A popular platform for casual and part-time job listings, including hospitality roles.
  • Backpacker Job Board: Specialises in jobs for working holidaymakers, including seasonal and temporary hospitality roles.
  • Gumtree: While known for its classifieds, Gumtree also has job listings, particularly for casual and hospitality work.
  • People2people: Recruitment agencies like people2people can help match you with hospitality jobs, especially if you’re looking for short-term or temporary work.

Many hospitality roles are filled quickly, so applying early and keeping an eye on new listings is key to landing a job.

5. Leverage Your Network and Walk-Ins

In the hospitality industry, many jobs aren’t advertised online. Networking and visiting businesses in person can significantly increase your chances of finding work. Introduce yourself to café owners, hotel managers, or bar staff and leave your resume with them. Walking into establishments and offering your services shows initiative, and many employers in hospitality appreciate a proactive approach.

Seasonal tourist areas such as Byron Bay, the Gold Coast, and Cairns are ideal for this strategy, especially during the busy holiday periods.

6. Consider Regional Hospitality Jobs

While major cities like Sydney and Melbourne are popular places to work, hospitality jobs in regional Australia are often easier to find. Regional areas, especially those with heavy tourism, frequently need additional staff during peak seasons. Towns near beaches, wineries, or national parks, for example, are always looking for workers in hotels, restaurants, and bars.

Working in regional hospitality jobs also offers the added benefit of potentially fulfilling the specified work requirement needed to extend your working holiday visa for a second year (depending on your visa conditions).

7. Be Flexible with Your Availability

Flexibility is highly valued in the hospitality industry. Employers often need staff who can work evenings, weekends, or during busy holiday seasons. Being open to a variety of shifts and roles can make you a more attractive candidate, especially in casual positions.

When applying for hospitality jobs, mention your willingness to work flexible hours. The more available you are, the more likely you’ll secure a job quickly.

8. Prepare for a Fast-Paced Environment

Hospitality work can be demanding, with busy shifts, customer interactions, and fast-paced environments. It’s important to be mentally prepared for the physical and emotional challenges that come with the job. Whether you’re waiting tables in a bustling restaurant or handling front desk duties at a busy hotel, you’ll need to be on your feet, ready to multitask, and maintain a positive attitude under pressure.

The rewards, however, are well worth it—hospitality jobs can be social, fun, and provide the opportunity to meet new people from around the world.

Conclusion

Landing a hospitality job as a working holidaymaker in Australia is a great way to support your travels, gain valuable work experience, and immerse yourself in the country’s culture. By understanding the job market, preparing your certifications, tailoring your resume, and being proactive in your search, you’ll increase your chances of finding the perfect hospitality role.

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As a white-collar recruitment agency, Frog Recruitment is committed to supporting businesses in navigating the evolving landscape of inclusivity and diversity. We specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2024 RCSA Excellence in Candidate Care Award, we are dedicated to helping businesses achieve success through a people-first approach.

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